Shipping Policy

Order Processing Time

We typically process orders within 1 to 2 business days. Please be aware that any orders placed after 6 p.m. will be processed on the following business day.

Shipping Information

You can expect your order to arrive within 4 to 7 days. We offer free shipping on all orders over $200. For orders under $200, a flat shipping fee of $15 applies. Currently, we only ship within the United States. Most orders are delivered via third-party freight carriers (18-wheelers). If your order includes an item that requires freight shipping, we will contact you to arrange a curbside delivery. Please ensure your contact number is accurate during checkout for scheduling purposes.

Order Confirmation and Payment

Once you place your order, you'll receive a confirmation email verifying that your order has been successfully registered in our system and that your credit card has been authorized. Your card will only be charged when the item is shipped. For backordered items, we may place a hold on your card to reserve the product for you. We begin processing your order as soon as it's received to ensure quick delivery.

When Will My Order Arrive?

On average, your order should arrive within 6 to 7 days with our free shipping option. For specific availability and inquiries, feel free to reach out to us via phone or email.

Shipping Times

  • Order Cut-Off Time: 6:00 PM CST
  • Handling Time: 1-2 Business Days (Monday-Friday)
  • Transit Time: 5 Business Days (Monday-Friday)
  • Total Delivery Time: 6-7 Business Days (Monday-Friday)

Most orders are shipped via third-party freight carriers. If your order includes an item that requires freight shipping, we will contact you to schedule a curbside delivery. Please make sure your phone number is correct during checkout to facilitate this process.

After placing your order, you will receive a confirmation email. This email confirms that your order has been received and that your credit card has been authorized. We will only charge your card when the item ships, unless it’s a backordered item and we need to reserve it for you.

We process your order immediately to ensure the fastest delivery time possible.

For any questions or additional assistance, please contact us at support@HomebySteamworksDepot.com or call 888-599-2557.